Customer experience is the new battleground in financial services, and personalization is at the front line.
Our complimentary webinar looks at how the most competitive sector in the world - travel - has come to lead the way on meaningful personalization.
Take part in an exclusive conversation with leaders from both industries as they discuss what financial services organizations can learn from the world's leading airlines. What does it take to achieve leadership in customer experience?
Key insights will include:
Beyond that, you’ll have the opportunity to pose your own questions to our experienced panel.
This webinar is hosted by Boxever. Boxever is a market-leading customer intelligence cloud that helps airlines and financial services brands unlock their data’s potential to empower better, smarter and more effective personalization
MD & Founder, Scratch Consulting
With a passion for data and storytelling, Di has worked with some of the biggest brands in the UK on their digital transformation projects. She brings her wealth of knowledge to the discussion from her consulting background in Scratch, Acceleration, Boots and dunnhumby.
Speaker: Eddie Dillon
Director of Innovation,
Eddie leads digital transformation and innovation for KBC since January 2017. Previously as Director of Products, he oversaw commercial activities of the new retail bank and growth to over 250,000 customers. Eddie also trained as a chartered accountant at PwC.
Director of Digital & Mobile, Aer Lingus
Dave recently joined Aer Lingus, bringing with him nearly two decades of international experience working at the intersection of Financial Services and digital technologies, and supporting start-up companies connect and innovate with large corporate enterprises.
CEO & Co-Founder, Boxever
Dave founded Boxever in 2011 to help travel brands improve their customer experience. Having helped the likes of Emirates, Air New Zealand, Aerlingus, Finnair and Jetstar, he’s now committed to taking financial services on the same journey.
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